Author - Derek Lines

Importance of following up with Hail Damage

It's often hard for property owners to grasp the importance of following up with hail damage to a roof.  Many times when hail damages a roof, it is not large enough to penetrate the roof surface and cause immediate roof leaks, therefor the damage isn't recognizable to the untrained eye.  When hail hits a shingle roof it can cause small fractures in the matting and asphalt components of the shingle compromising its longevity and effectiveness.  The granules on the...
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Shingle comparison to Tires

It can be difficult to sift through the many different options a property owner or manager may have, when it comes to the selection of shingles to put on their roof.  Shingle manufacturers have come a long way in developing better shingles, and we put our trust in products from Malarkey https://malarkeyroofing.com/. Many people decide to collect bids from a few different contractors during the decision making process, but it is important to distinguish between the products that are being...
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Relaxed Talk, Commercial Clients

Alpha always talks about value and relationships, but in this video I wanted to highlight a couple of things that showcase what we mean by that.  We find that with our commercial clients, it's often cumbersome for them to go out and get multiple bids for every project, and that trust in a contractor is the ultimate line item they are looking for.  With many of our newer relationships we start small, do a few repairs, offer some documentation,...
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Roof Leak Calls, Service Work

As always, we want to keep our process documented and our customer base up to date on what's relevant in regards to the roofing industry, and our service availability.  We are not virus experts, nor will we attempt to be, but we will stick to our lanes of residential roofing contractor, and commercial roofing contractor.  During this time of uncertainty it is important to us to make sure we are available for service calls and repair work, and to...
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Alpha Roofing separating itself from other roofing companies.

We talk about bringing value to our customer base all of the time, and it really means something to us as a company.  Whether we are doing work in the commercial roofing sector for a long time client, or doing a residential roof for a first time client, we want that business relationship to be on the best terms possible.  Many times in the roofing world, companies will advise their clients on what is best for their roofing company,...
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Roof Leaks and Diagnosing

Roof leaks can come from many different places, but we commonly find them around roof penetrations, or where the roof line changes directions.  Pipe boots, roof vents, and any other roof accessory that you may have on your roof, could be a source for a leak.  Many times these leaks go unnoticed unless an inspection is performed . In this image, the decking near a static roof vent had been compromised from moisture exposure. We find that these kinds of...
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Handling Remote Roofing Business Efficiently

We have established ourselves as a go-to contractor largely based on our efficiency to handle business on the back end, all the way from initial documentation to the invoicing aspect of the business relationship.  It is very important that insurance-related issues are handled in the proper series of steps, to make sure you get taken care of from a financial standpoint as well.  We work with insurance adjusters on a regular basis, and understand the business from their end...
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